Pager Duty - JIRA integration not working properly

Hi,

We did Pager Duty integration with JIRA , so that

  • After every new incident created in Pager Duty, it creates the JIRA incident and it shows the JIRA link in incident details.

However it is not creating JIRA issue after every pager duty incident dont know why

does anyone face the same issue before ?

HI Mandar,

John from Pagerduty support here. If you wish, you can reach out directly to our support on Support@pagerduty.com. If you can provide example Incidents with this that will help us understand what is going on.

John